How do I activate my replacement or additional neck or wrist button?
Gather your new and existing buttons (up to 4):
- Press and hold the EMERGENCY button on the base unit until it says “Device Training Initiated”
- Press each neck or wrist button until you hear the unit announce: “Training Success”
- Repeat for each button. Be sure you hear a confirmation for each button upon completion
- Press the RESET button on the base unit until you hear “Device Training Completed”
- PLEASE TEST EACH BUTTON to be sure they are properly activated
- To Test: Press and hold the TEST button on your unit and follow the prompts
Please call Customer Care at 1-800-906-0872 if you need assistance.