Can there be multiple users?
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Please contact us at least one week prior to your move to update your information.
Under certain circumstances, your account can be suspended. Please call customer care assistance.
Please call customer care.
If you provided an email address when you ordered your device, you should receive an email with the tracking information.
Be sure to test your system at least once a month to make sure it is working properly. You can just simply call our auto testing line at 1-800-332-8570 and follow the prompts.
Please call Customer Care at 1-800-906-0872 for assistance.