Medical Alert Support

Medical Alert Support

Help at the Push of a Button!

Your Neck, Wrist And Wall Buttons

How do I activate my replacement or additional neck, wrist or wall button?

  • Press and hold the CLEAR button on the right side of your base unit until you hear the unit say “Ready to learn sensor.”
  • Release the clear button.
  • Then press your new wrist, neck or wall button until you hear the unit say “Emergency sensor learned”, the button is now learned to the system.

What is the range of my neck or wrist button?

The range can vary so please do a range test in and around your home.

How do I adjust my neck pendant?

Firmly grasp the flat adjuster bead and pull in either direction until you reach the desired length.

Is my button water resistant?

Yes. The button can be worn when showering or bathing, but should not be worn in a chlorinated pool.

Can I speak directly into my neck or wrist button?

No.

Can I sleep with my neck or wrist button?

We recommend you sleep with your wrist button or keep your button close by.

Can I replace the cord for my neck pendant?

We recommend that you use the provided breakaway lanyard that comes with your Medical Alert system.