Medical Alert Support

Medical Alert Support

Help at the Push of a Button!

General Inquiries

How does the Fall Detection System work?

Can there be multiple users?

Yes. Additional neck or wrist buttons can be purchased to be used with your system. There is no additional monitoring charge for adding buttons to your account.

What do I do if I am moving to a new location?

Please contact us at least one week prior to your move to update your information.

How do I update the information on my account?

Please call Customer Care at 1-800-906-0872 for assistance.